Warranty Policy
GOODS AND SERVICES SOLD AND/OR PROVIDED BY APPLIED INDUSTRIAL TECHNOLOGIES, INC. OR ITS AFFILIATED COMPANIES (“SELLER” AND/OR “PROVIDER” INDISTINCTLY) TO A THIRD PARTY (THE “CUSTOMER”) ARE EXPRESSLY SUBJECT TO THE TERMS AND CONDITIONS OF SALE AVAILABLE UPON REQUEST AND ON SELLER’S WEBSITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SELLER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS SPECIFICALLY SET FORTH HEREIN.
Warranty
Services performed directly by Seller
Seller warrants, for a period of ninety (90) calendar days from the date performance is completed, that all services directly performed by it will be performed in accordance with applicable industry standards prevailing at the time of performance. If any of the services do not comply with the foregoing warranty and Customer notifies SELLER in writing within ninety (90) calendar days of the date of Seller’s performance, Customer’s sole remedy and SELLER’s sole obligation shall be to re-perform the nonconforming service or refund the price allocable to the non-conforming service, at SELLER’s sole option, and such remedy shall not include any deinstallation, reinstallation, or any other costs.
Services performed by others
Services provided by third-party contractors are subject exclusively to such warranties as are extended by the third-party contractor. Seller will provide all reasonable assistance to Customer in obtaining the benefits of applicable third-party contractors’ warranties.
Seller warrants, for a period of one (1) year from the date of performance, that all goods, materials and components (hereinafter collectively “Goods”) manufactured directly by Seller will be free from defects in workmanship under normal use and service, provided that Goods are returned to Seller for inspection within one year of the date of shipment to Customer. Customer’s sole remedy and Seller’s obligation is limited to the refund, repair, or replacement of any such Goods found to be defective in workmanship, at Seller’s sole option, and such remedy shall not include any deinstallation, reinstallation, or any other costs. Goods assembled by Seller from materials or components manufactured by others shall be covered exclusively by the warranties as may be extended by such manufacturers. Customer is responsible for maintenance and use in accordance with manufacturer instructions and industry standards.
Seller may sell equipment, hardware, software and/or software-as-a service as part of providing the services under a particular scope of work. the source code form of any background copyright embedded in the equipment and/or Goods sold. SELLER AND SELLER’S PROVIDER(S) DO NOT REPRESENT OR WARRANT THAT THE GOODS AND SERVICES WILL MEET S BUSINESS OR OTHER REQUIREMENTS, OR THAT THE GOODS AND SERVICES WILL BE ERROR-FREE, VIRUS-FREE, OR THAT THE RESULTS OBTAINED FROM THEIR USE WILL BE RELIABLE, ACCURATE, OR CURRENT. SELLER AND PROVIDER(S) DO NOT WARRANT THAT THE RECEIPT OF DATA FROM GOODS AND SERVICES WILL BE UNINTERRUPTED OR THAT ACCESS TO DATA WILL ALWAYS BE TIMELY, NOR DO THEY GUARANTEE THAT CUSTOMER EQUIPMENT WILL NOT BREAK DOWN OR SUFFER ADVERSE EFFECTS FROM THE GOODS AND SERVICES.THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Goods manufactured by others
Seller warrants that all Goods manufactured by others are sold exclusively with such warranties as may be extended by the manufacturer of such Goods. Seller will provide all reasonable assistance to Customer in obtaining the benefits of applicable manufacturers’ warranties.
Warranty Exclusions
The above-referenced warranties are only extended to Customer, and not to Customer’s customers or any other third-party, and do not cover Customer-furnished or selected designs, Goods equipment, specifications, or services , and do not apply to any Seller Goods or services or parts thereof which Seller determines: (1) to have been improperly installed or repaired; (2) to have been altered or modified in any way; (3) to have been subjected to misuse, abuse, excessive external forces, negligence or accident; (4) to have been installed, stored, used, or operated in a manner contrary to manufacturer’s instructions, specifications and drawings, outside the specified design conditions, or not used in accordance with normal operating and maintenance instructions or industry standards; (5) are purchased as used Goods, a prototype or a sample; or (6) resulted from normal wear and tear, corrosion or erosion. Each of the foregoing shall act to void any existing warranty and could result in property damage and/or personal injury.
Unless expressly stated in writing by Seller, Goods do not meet any agency approvals or certifications (e.g., UL, CE, etc.), regulatory requirements (e.g., TSCA, Prop65, RoHS, REACH, NEMA, etc.), quality requirements (e.g., ISO, ANSI, etc.), or product-related compliance information (e.g., Country of Origin), even if such Goods were derived from a standard product with such agency or regulatory approvals, certifications, or information. Upon written request by Customer, Seller will use commercially reasonable efforts to provide a compliance statement that is based solely upon the relevant vendor/manufacturer’s certification to Seller. Any such request may be at an additional cost to the Customer. Specific and additional testing to verify compliance may be performed at Customer’s written request at an additional cost to Customer.
EXCEPT TO THE EXTENT EXPRESSLY AGREED BY SELLER IN A SEPARATE WRITING WHICH FULLY OUTLINES CUSTOMER’S SPECIFIC APPLICATION CONDITIONS AND PERFORMANCE PARAMETERS, ALL OF WHICH SHALL BE DISCLOSED AND CERTIFIED BY CUSTOMER IN WRITING, SELLER SHALL NOT BE RESPONSIBLE FOR DESIGN (INCLUDING FAILURE TO WARN), CUSTOMER’S SPECIFICATIONS, OR USE OF GOODS, INCLUDING WITHOUT LIMITATION, USES THAT ARE NOT APPROVED BY SELLER OR APPLICABLE GOVERNMENTAL AGENCIES, OR USES THAT DO NOT CONFORM TO APPLICABLE WARNINGS AND INSTRUCTIONS.
LIMITATIONS OF LIABILITY
Seller takes no responsibility for Goods selection, operation, and use, regardless of any recommendations or suggestions made by the Seller. Customer shall make selections based upon its own analysis with regard to function, material compatibility, fitness for use or intended purpose, and Goods ratings. Any such analysis, including testing, shall be the sole responsibility of Customer. Proper installation, operation, and maintenance are solely the responsibility of Customer or its customer or any other third-party. Any specifications listed in Seller’s datasheets, catalog and website are for reference only and are subject to change without notice. NOT WITHSTANDING ANYTHING TO THE CONTRARY, SELLER’S LIABILITY FOR ANY CLAIM ARISING OUT OF THIS POLICY OR FROM THE PERFORMANCE OR BREACH THEREOF, OR CONNECTED WITH ANY GOODS OR SERVICES SUPPLIED HERE UNDER, OR THE SALE, RESALE, OPERATION OR USE OF GOODS, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHER GROUNDS, SHALL NOT EXCEED THE PRICE ALLOCABLE TO SUCH GOODS OR SERVICES OR PART THEREOF INVOLVED IN THE CLAIM, REGARDLESS OF CAUSE OR FAULT. This limitation of liability reflects a deliberate and bargained-for allocation of risks between Seller and Customer and constitutes the basis of the parties’ bargain, without which Seller would not have agreed to the price or terms of this policy. Seller shall not under any circumstances, be liable for any labor charges without its prior written consent. SELLER SHALL NOT IN ANY EVENT BE LIABLE WHETHER AS A RESULT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHER GROUNDS FOR CONSEQUENTIAL, DIRECT, INDIRECT, INCIDENTAL, CONTINGENT, SPECIAL, LIQUIDATED, OR PUNITIVE DAMAGES including, but not limited to, loss of profits or revenue, loss of use of Goods or associated Goods, cost of capital, cost of substitute Goods, facilities or services, downtime costs, or claims of customers of Customer for such damage. If Seller furnishes Customer with advice or other assistance regarding any Goods or services supplied hereunder, or any system or equipment in which any such Goods may be installed, and which is not required pursuant to this agreement, the furnishing of the advice or assistance will not subject Seller to any liability, whether based on agreement, warranty, tort (including negligence or indemnity) or other grounds. Customer agrees to defend, indemnify and hold Seller harmless from any third-party claims arising out of the use, resale, or lease of said furnished Goods or services.
Copyright© 2026 Applied Industrial Technologies, Inc. All Rights Reserved. (Rev. 05/1/2026)
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